FAQ for New Subscribers
These are the most common 4xOverland subscriber questions.
- What do I get if I subscribe?
You get full access to all our TV shows and videos. Every one we have made, with no restrictions, for a period of one year from the time of purchase. And every new one we make during that year. The renewal fee is the same as the first subscription fee.
- What’s better? Patreon or 4xOverland supporter?
As a 4xO subscriber, you get instant access to all of the videos on this website, immediately.
As a PATREON supporter, to get a FREE 4xO subscription, but you’ll need Patreon pledge of $3 per month or higher. 4xO access is given once your first Patreon pledge has been processed and remains in force as long as you remain an active, paying Patron. But on Patreon, there’s lots more . . .
As a PATREON supporter, you get to see our major productions in 4K UHD video. You get an email notification the minute any new videos are released. You get an to see our new videos first. You bte to be invited to exclusive live chats, vlogs and lots more. Click here to find out how much more.
- How do I download each video?
While the video is playing, and the mouse is hovering in the video’s window, use the mouse to right click – it brings up a new whole menu of options, such as: pause, mute, loop.. etc., etc. … and “Save Video As” !
Clicking on “Save Video As” brings up a window to establish where to save the file on one’s PC, and what name to give it. Once you click on the save button, you’ll see a green progress bar begin to appear with respect to the browser’s button on the taskbar:
Also, once have clicked that save button, and the window closes to begin the download, you can now pause the playing video while it downloads. If you use browser tabs, you can even close that particular tab and look at another tab’s page; the file will continue to download. Obviously one cannot close the browser completely.
- Can I upgrade from a 4xOverland Subscription, to a Patreon Subscription?
Yes. It’s very easy, and costs nothing, but you’ll have to contact me. There is no automated service for this because the Patreon and 4xO databases are not linked.
- Is our website compatible with all browsers?
Almost all. We have had reports of Apple Safari not working properly. (It’s a pretty terrible browser anyway, so no loss to anyone that changes to our recommended browser: Google Chrome. It’s a free download. Just Google it.
- Are the videos streamed?
This Netflix-styled website permits videos to be streamed and played on almost every device. Once the stream is complete, the videos can be saved to later viewing without an Internet connection.
- What format are the videos, and on what hardware and software will they play?
Mostly they are MP4 format. We have had so few problems reported from subscribers concerning this that you are safe in the knowledge that your equipment, as long as it not older than about 10 years, will play the files. They play on Quicktime and Windows Media Player and many other players, like iTunes, VLC, DivX and more. They are compatible with all Windows and Apple computers, iPhone and Samsung tablets (and many others) and iPad and iPhone and Blackberry etc, etc, etc.
- Will I be refunded if I can’t play the videos on my equipment?
Yes – as long as the problem has been brought to our attention within 48 hours of subscribing and we are given a chance to fix the problem. If we can’t, we will refund you. To be truthful, only once has this occurred and the customer was sent a DVD-ROM with all the videos on it. But this is NOT an option we offer. We would rather pass a refund, but this subscriber lived in a remoted village somewhere in the bush. Patreon videos are streamed via Vimeo and /or YouTube, so this is a viable alternative if your bandwidth is small.
- Are the videos Standard or High Definition?
Both. All videos that were originated before 2005 are SD. All videos produced after then, are HD. 4K videos are streamed via a private Vimeo channel.
- Are the videos real TV or home movies?
Almost every show here has been broadcast on national TV networks, some in several countries, including UK, South Africa, New Zealand, Thailand, Belgium, Russia and a few in the USA. They are most definitely not home movies. The film maker, Andrew St.Pierre White, has been in broadcast television since 1978 and has won international awards for editing.
- Are the videos surround sound?
No. They are two-channel PCM stereo, 4,1 khz and 4,8 khz.
- Where is the server from which the videos are downloaded?
We use fast Amazon servers, built for high speed videos.
- Can I buy a 4xOverland sticker?